Shipping Policy for HANICOLLECTIONZ
Last Updated: October 2026
1. No Free Shipping By Default
HANICOLLECTIONZ does NOT offer free shipping by default. Shipping charges are calculated at checkout based on location and weight.
2. Free Shipping Offer
Free shipping is applicable ONLY for orders above Rs. 1,499 within Tamil Nadu. This offer is auto-applied at checkout for eligible Tamil Nadu orders. For all other states and orders below Rs. 1,499, standard shipping charges apply.
3. Processing Time
- Orders processed within 1-2 business days (Mon-Sat)
- Online Payment Only – orders are verified after payment success
- COD is not available
4. Delivery Time
- Chennai: 1-2 days after dispatch
- Tamil Nadu: 2-4 days
- Rest of India: 3-7 days
- Remote areas may take extra 1-2 days
5. Courier Partners & Tracking
We ship via 【entity-Delhivery¦canonical_name=Delhivery】, DTDC, Shiprocket, Xpressbees. Tracking ID will be shared via Email/WhatsApp after dispatch. Track at My Account > Orders.
6. Address Issues
Please provide correct full address with pincode. If courier returns parcel due to wrong address or customer unavailability, re-shipping charges will apply.
7. Opening Video Mandatory
For any shipping damage claim, full unboxing video from sealed parcel is mandatory. Claims without video will not be accepted.
8. Contact For Shipping
HANICOLLECTIONZ, Mathur, Chennai – 600068, India | Tel: +91 88071 80318 | Email: sales@hanicollectionz.com